Call Center Escalation Representative

Date Posted: Wed, 01 Jul 2020 01:21:03
Salary: -
St. Louis, MO

Job Description

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We seek someone with a passion for delivering exceptional customer service and a desire to begin a career in footwear to join our Consumer Care Analysis team. You’ll play an important role in shaping our customer experience—from resolving escalated claims to preventing fraud.

We are Caleres, a global footwear company with brands that fit people’s lives. We are ferocious about fit and living our mission of inspiring people to feel great…feet first.

We seek people who:

We seek people with these qualifications:

Why join our team?

But most of all, we seek people who share our values and our ferocity for fit.

People passionate about their work. People who hold themselves and others accountable. People who think a $2.8 billion company should be as creative as a start-up. People driven by an insatiable curiosity. People who care about being the best, among the best.

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Caleres, Inc. is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans.

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Accurately evaluate and process refunds, returns and register transactions, and resolve shipping and fulfillment issues for customer inquiries. We seek someone with a passion for delivering exceptional customer service and a desire to begin a career in footwear to join our Consumer Care Analysis team. You’ll play an important role in shaping our customer experience—from resolving escalated claims...

Company : Caleres

Job Title : Call Center Escalation Representative

location :

For more information, click here to apply

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Job Detail

  • Job Id
    b70e6dffb9f0b5db
  • Location
    St. Louis, MO
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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